The Work and Income system in New Zealand plays a crucial role in providing financial assistance and support to individuals and families in need. Administered by the Ministry of Social Development (MSD), the system offers a range of benefits and services aimed at improving the well-being of the country’s citizens. This article will provide an overview of the Work and Income system and guide you through its key components.

The primary objectives of the Work and Income system in New Zealand are to:

a. Provide financial assistance to those in need.
b. Encourage self-reliance and personal responsibility.
c. Support individuals in securing employment and enhancing their skills.

The system operates on principles such as fairness, sustainability, and ensuring that assistance is targeted toward those most in need.

Eligibility for Work and Income support:

2. Eligibility for financial assistance through the Work and Income system depends on various factors, including your age, citizenship or residency status, income, and individual circumstances. Some benefits have additional criteria, such as being unable to work due to illness or caring for dependents.

Types of benefits and financial assistance:
The Work and Income system offers several types of benefits and financial assistance, including:

  • Jobseeker Support: Provides financial assistance to individuals who are actively seeking employment or are temporarily unable to work due to health issues.
  • Sole Parent Support: Assists single parents in raising their children by providing financial support.
  • Supported Living Payment: Offers financial assistance to individuals with long-term health conditions, disabilities, or those caring for someone who requires full-time care.
  • Accommodation Supplement: Helps with housing costs for eligible individuals and families.
  • Temporary Additional Support: Provides short-term assistance to those facing financial hardship due to essential living costs.
  • Emergency Benefit: Offers temporary financial support for individuals who do not qualify for other benefits but are in urgent need.

Applying for benefits:

3. To apply for benefits, you must complete an application form and submit it, along with the required supporting documentation, to your local Work and Income office or online through the MyMSD portal. Work and Income staff will then assess your eligibility and inform you of the outcome.

Job support services and programs:

In addition to financial assistance, the Work and Income system also offers a range of services and programs aimed at helping individuals find and maintain employment. These include:

  • Employment services: Work and Income provides job search support, CV assistance, interview coaching, and job referrals.
  • Training and upskilling programs: Individuals may access various training courses and programs to improve their skills and enhance their employability.

4. Work experience and employment subsidies: Work and Income may offer work experience opportunities or subsidies to encourage employers to hire individuals receiving benefits.

Obligations and reviews:

5. Beneficiaries of the Work and Income system must meet certain obligations, such as actively seeking employment, participating in work-related activities, and reporting any changes in circumstances. Failure to meet these obligations may result in reduced or suspended payments. Periodic reviews are conducted to ensure beneficiaries continue to meet eligibility criteria.

The Work and Income system in New Zealand is an essential safety net for those in need, providing financial assistance and support to help individuals achieve self-reliance and maintain their well-being. Understanding the system’s objectives, benefits, eligibility criteria, and obligations can empower you to access the support you need and navigate the path toward a stable and fulfilling life.

About ICL Immigration – ICL Immigration stands as a beacon of excellence in this field. With over 20 years of experience, this Auckland-based licensed immigration consultancy has mastered the art of providing comprehensive services tailored to the diverse needs of its clients. ICL Immigration prides itself on its impressive 97% success rate, a testament to their expertise, dedication, and understanding of New Zealand’s immigration system.


Erik Murthy

Erik Murthy

Licensed Immigration Advisor at ICL Immigration

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